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After a while ジョイカジノ, the player confirmed that he had received the funds. Magnus won SEK31,000, completed the wagering requirements, got his account verified and requested a withdrawal. On the following day, he was denied of his winning due to broken bonus terms and conditions. Magnus knew he didn’t make a mistake and requested to communicate with someone else then his ex-partner, Sandra, who happened to work for the casino. Johanna took over the case, but that didn’t change the casino’s mind and they started their investigation.

As a rule, it is possible to withdraw the won funds if the player has not violated the rules and conditions of the gambling establishment. The first deposit at JoyCasino provides players with 200 free spins. The machines where it is possible to use free spins are indicated in the conditions of the promotional offer. Here you can find not only classic fruit machines, but also various themed games. However, you may need to verify your identity before making withdrawals from Joycasino online. Using a Joycasino mirror ensures uninterrupted access to your account, allowing you to claim bonuses, make deposits, and play without restrictions.

Ultimately, the player received the refund after more than ten days. The complaint was considered resolved following the player’s confirmation of the refund. The player from Japan deposited 300 euros and claimed a welcome bonus, following all terms and conditions. Despite completing the required bets, his winnings were confiscated without a clear explanation. Browse all bonuses offered by Joy Casino, including their no deposit bonus offers and first deposit welcome bonuses. The minimum withdrawal amount is usually $20, while the maximum limit varies depending on the player’s VIP status and the payment method used.

Moving on to withdrawals, there is a minimum deposit requirement of €10. Withdrawal processing is subject to monthly limits, taking into account the VIP status of the user. Transitioning to the Live Casino provides a real-time gaming experience with options like Roulette, Blackjack, Poker, Baccarat, and interactive game shows. Additionally, submit a full A4-sized utility bill (water, electricity, gas, or council tax) from the last 3 months, displaying your name and address.

If the issue persists, contact Joycasino online support for assistance. Promotions come and go at Joy Casino so you need to check back regularly to see what’s available. However, on a regular basis you are likely to find cashback bonuses. At the start of each month, the online casino provides a cashback bonus of 10% of your losses. Joy Casino also offers weekly contests and tournaments that can put you one step closer to winning a major jackpot. Joycasino regularly updates mirror links to ensure uninterrupted access to casino games, slots, and live dealer games.